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Monitoring Examples

RoamAbout Switch Manager User’s Guide 7-13

Monitor an Individual User

Ifanindividualusernotifiesyouwiththecomplaintthatthenetworkisverysloworinaccessible,

usethefollowingstepstoidentifytheproblem:

1. Findtheuserinthelistofusersonthenetwork.

2. Locatetheuserinthefloorplan.(Ifyoucanlocate them,thenthescope

oftheproblemcanbe

narroweddowntoperformance.)

3. Viewtheuser’snetworkactivity.

4. Viewnetworkperformancestatisticsfortheuser’ssession

Finding the User

Youcanfindauserormultipleusersbasedonthefollowingcriteria:

• Username

•MACaddress

•IPaddress

•VLANname

Tofindtheuser:

1. ClickontheMonitoroptioninthemainRASMtoolbar.

2. ClickDetailsintheClientSummaryViewtoswitchtotheClientMonitorView.

3. ClickFindClientundertheManagesection

oftheTaskpanel.TheFindClientsdialogbox

appears.

4. Enterthedesiredsearchcriteria,andselectthesearchscope.

5. ClickNext.Thesearchresultsappear.

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Enterasys RoamAbout 3000 Betriebsanweisung Seite 165