Enterasys 5C105 Installationsanleitung PDF herunterladen (Seite 18)

Getting Help

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GETTING HELP

For additional support related to the product or this document, contact Enterasys Networks using

one of the following methods:

Before contacting Enterasys Networks for technical support, have the following information

ready:

• Your Enterasys Networks service contract number

• A description of the failure

• A description of any action(s) already taken to resolve the problem (e.g., changing mode

switches, rebooting the unit, etc.)

• The serial and revision numbers of all involved Enterasys Networks products in the network

• A description of your network environment (layout, cable type, etc.)

• Network load and frame size at the time of trouble (if known)

• The device history (i.e., have you returned the device before, is this a recurring problem, etc.)

• Any previous Return Material Authorization (RMA) numbers

World Wide Web http://www.enterasys.com/

Phone (603) 332-9400

Internet mail support@enterasys.com

FTP ftp://ftp.enterasys.com

Password

anonymous

your email address

To send comments or suggestions concerning this document, contact the Technical Writing

Department via the following email address: TechWriting@enterasys.com/

Make sure to include the document Part Number in the email message.

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Enterasys 5C105 Installationsanleitung Seite 18